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Privacy Policy

Last Updated: August 14, 2026

At Ouraring, we respect your privacy and are committed to protecting the personal information you provide when using our website, ouraring.shop. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Other information voluntarily provided to us

Payment information may be processed by third-party payment providers. We generally do not directly store complete payment card numbers on our own servers.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Process payments
  • Provide customer service and support
  • Communicate with you about your orders
  • Respond to inquiries and requests
  • Improve our website, products, and services
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

We will only use your information for legitimate business purposes consistent with this Privacy Policy.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your shopping experience.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

4. Third-Party Service Providers

We may work with trusted third-party service providers that assist us with services such as:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Website analytics
  • Customer support
  • Fraud prevention
  • Marketing and advertising

These providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information in accordance with applicable requirements.

5. Sharing of Information

We do not sell your personal information as part of our ordinary business operations.

We may share information when reasonably necessary with service providers, payment processors, shipping providers, technology providers, or other partners that help us operate our business.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information below.

9. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by following the unsubscribe instructions included in the email.

Even if you opt out of promotional communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, or customer service responses.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. Your continued use of our website after an updated Privacy Policy is posted constitutes acceptance of the revised policy to the extent permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Ouraring
1907 Water Street
Oakland, CA 94612
United States

Email: [email protected]
Phone: +1 510-289-3425

We are committed to handling your personal information responsibly and providing a transparent online shopping experience.

Comfortably wear Oura Ring all day and night to collect deeply personal health metrics and insights. Your finger provides the most accurate reading with 50+ health metrics that directly impact how you feel.

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    © 2026 Oura Health Oy. All rights reserved. ŌURA, OURA, and Ō are trademarks of Oura Health Oy and may not be used without permission.

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